Channels

WhatsApp, Telegram, Slack and the other channels your members answer on. Connect an account, choose who answers, and only the people you approve get through.

Your members, on every channel

Customers on WhatsApp, the team on Slack, a community on Discord. Each account gets its own answerer, its own rules and its own list of people.

Answer where people already message you

Connect an account with its token, or link WhatsApp by scanning a code with your phone. Messages stay in the project you choose for that account.

Channels

TelegramAnswered by Inbox TriageConnected

WhatsAppAnswered by UpfynConnected

SlackAnswered by Weekly SalesConnected

DiscordConnect DiscordConnect

Microsoft TeamsConnect Microsoft TeamsConnect

Choose who answers

Upfyn answers by default, or pick a member for each account. Every channel's bot has its own instructions, and you decide whether it only replies or can also look things up.

Who answers on Telegram

UpfynDefault

Inbox TriageMember

Weekly SalesMember

The bot may

Reply onlyReply and look things up

Only the people you approve

A new sender gets a code and waits for your approval. Approved people can message straight away, and anyone not on the list is ignored in silence.

People with access

PPriyaOwner · project context and admin reports

RRahulReplies only · no project access

?+91 98•• ••• 210Waiting for accessDenyApprove

Anyone not on this list is ignored in silence.

Campaigns and schedules

Send a campaign to the people who have reached you, with opt-outs respected. Run a schedule on a channel and get the result as a notification, an email or a message.

Campaigns

Renewal reminder0 of 50 sent · Opted out (2)Running

Schedules

Morning summary of new messagesEvery day · Desktop notificationRun now

How to put a member on a channel

  1. 1Connect an account

    Add the account's token, or link WhatsApp by QR. Start channels and it shows as Connected.

  2. 2Choose who answers

    Pick Upfyn or a member, set the bot's instructions, and how it answers: Analyst or Developer.

  3. 3Approve who can message

    Approve each new sender once. Pause an account or test the connection whenever you like.

The channels it answers on

Connected from the Channels section of Upfyn Desktop.

Download Upfyn

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